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Setting up the PushTopic in Salesforce

This documentation explains how to set up the Salesforce environment to connect with WSO2 Salesforce Inbound Endpoint. Please follow up the steps given below

  • Create a custom object or object in Salesforce.
  • Creating a PushTopic.
  • Subscribing to the PushTopic Channel
  • Testing the PushTopic Channel.
  • Reset Security Token.

Create a custom object or object in Salesforce.

As first step you need to create a custom object in Salesforce. In this scenario we use the Account object to store the records.

Creating a PushTopic

The PushTopic record contains a SOQL query. Event notifications are generated for updates that match the query. Alternatively, you can also use Workbench to create a PushTopic. In this sample we using Salesforce Developer Console to create a Push Topic.

  1. Login to the Salesforce Account. Navigate to the top right corner of the Home page and click the Setup icon. Then select Developer Console.

    Open the Developer Console.

  2. After populating the Developer console, click Debug -> Open Execute Anonymous Window.

    Open the Anonymous Window.

  3. Add the following entry in the Enter Apex Code window and click Execute.

    Enter Apex code.

    PushTopic pushTopic = new PushTopic();
    pushTopic.Name = 'Account';
    pushTopic.Query = 'SELECT Id, Name FROM Account';
    pushTopic.ApiVersion = 37.0;
    pushTopic.NotifyForOperationCreate = true;
    pushTopic.NotifyForOperationUpdate = true;
    pushTopic.NotifyForOperationUndelete = true;
    pushTopic.NotifyForOperationDelete = true;
    pushTopic.NotifyForFields = 'Referenced';
    insert pushTopic;
    We are essentially creating a SOQL query with a few extra parameters that watch for changes in a specified object. If the Push Topic is executed successfully then Salesforce is ready to post notification to WSO2 Salesforce Inbound Endpoint, if any changes are made in the Account object in Salesforce. This is because the below Push Topic has been created for Salesforce's Account object.

Subscribing to the PushTopic Channel

In this step, we need to subscribe to the channel that we created with the PushTopic record in the previous step. For this can be done through the Workbench. Workbench is a free, open source, community-supported tool that helps administrators and developers to interact with Salesforce for Data Insert, Update, Upsert, Delete, and Export purposes.

Note: Salesforce provides a hosted instance of Workbench for demonstration purposes only - Salesforce recommends that you do not use this hosted instance of Workbench to access data in a production database.

  1. Using your browser, navigate to the workbench.

    Login Workbench.

  2. Select Environment as Production and API Version as 37.0.

    Select Environment.

  3. Accept the terms of service, and click Login with Salesforce.

  4. After logging in with Salesforce, you establish a connection to your database, and land on the Select page.

    Select page.

  5. Select queries -> Streaming Push Topics.

    Streaming PushTopic.

  6. In the Push Topic field, select Account.

    Select created PushTopic.

  7. Click Subscribe. You’ll see the connection and response information and a response like Subscribed to /topic/Account.

    Subscribe to the PushTopic.

Note: Keep this browser window open and make sure that the connection does not time out. You’ll be able to see the event notifications triggered by the Account record you create when testing the PushTopic channel.

Testing the PushTopic Channel.

  1. Open new browser window and navigate to the workbench using the same username and password. Please follow the steps given in Subscribe to the PushTopic Channel Step 1.

  2. Select data -> Insert.

    Insert data to test the PudhTopic.

  3. For Object Type, select Account. Ensure that the Single Record field is selected, and click Next.

    Select single record.

  4. Type in a value for the Name field. Then click Confirm Insert.

    Insert value to the object.

  5. Switch to your Streaming Push Topics browser window. You’ll see a notification that the Account update was created. The notification returns the Id and Name fields that we defined in the SELECT statement of our PushTopic query. Please find the notification message as shown bellow.

    Message received from: /topic/Account
      "data": {
        "event": {
          "createdDate": "2020-04-21T13:02:56.967Z",
          "replayId": 11,
          "type": "created"
        "sobject": {
          "Id": "0012x0000048qhUAAQ",
          "Name": "Doctor"
      "channel": "/topic/Account"

    Reset Security Token

  6. Login to the Salesforce Account. Navigate to the top right corner of the Home page and click Settings.

    Select Settings

  7. Select Reset My Security Token and then click Reset Security Token button.

    Reset Security Token.

    When setting up the Inbound Endpoint you need to provide the Salesforce password in the following manner. The password provided here is a concatenation of the user password and the security token provided by Salesforce. For more information, see information on creating a security token in Salesforce.

    Example :

    Field Value
    salesforce password test123
    Security Token XXXXXXXXXX

    <parameter name="connection.salesforce.password">test123XXXXXXXXXX</parameter>